Last updated: February 25, 2026

1. Information We Collect

When you use BJH Bangkok Hospital's applications, including BJH Customer Support and BJH Content Calendar, we may collect the following information:

Account information from connected social media platforms (TikTok, Facebook)
Content you create or upload for scheduling
Messages and interactions through BJH Customer Support via TikTok direct messages
Basic user profile information (open ID, avatar, display name) from TikTok when using BJH Customer Support
Usage data and analytics

2. How We Use Your Information

We use the collected information to:

Provide and maintain our content scheduling services via BJH Content Calendar
Provide customer support and sales consultation through BJH Customer Support
Respond to customer-initiated TikTok direct messages
Post content to your authorized social media accounts
Improve and optimize our services

3. Data Sharing

We do not sell your personal information. We only share data with third-party social media platforms (TikTok, Facebook) as necessary to provide our services and only with your explicit authorization.

4. Data Security

We implement appropriate security measures to protect your information. Access tokens are stored securely and encrypted.

5. Your Rights

You have the right to:

Access your personal data
Request deletion of your data
Revoke social media authorizations at any time

6. Third-Party Services

Our application integrates with TikTok and Facebook. Please review their respective privacy policies:

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Your continued use of BJH Customer Support or any other BJH applications after changes constitutes acceptance of the updated policy.

8. Contact Us

For questions about this Privacy Policy, please contact us at:
BJH Bangkok Hospital
Email: info@bjhbangkok.com